I have recieved MANY orders from Harddy and with the exception of one small order the all arrived lovingly packed and very healthy. With the one exception I recieved personal and exceptional customer service, they replaced my order without ne even asking! I've been looking gout a pink Mother of Millions Kalanoche and mine arrived somewhat frozen - this was not the fault of Harddy - the email told ne it eas out for delivery, our local postal person was overwhelmed with Christmas packages so I recieved my order the following day.
The parts of the plant that didn't freeze are recovering nicely and I'm excited to see them grow!!! Note: I saw that Harddy now offers a heat pack with longer warming hours! 🥰