The plants came and were beautiful
I wrote Kelly about four succulents plants,mother of thousands four plants, I purchased which were for lack of a description the leaves were withering up on all four plants. Kelly suggested I not water for three weeks and I also changed the soil. In three weeks there was new growth but the plants, all four were still withering. Kelly said that some plants do that, which I have never experienced, but also I never had these plants. She sent two replacement plants which I thanked her for. They arrived very fast. The old ones are still withering with new growth still and the new ones have started withering . Needless to say with paying 11something plus shipping, I'll not be purchasing again, just didn't work for me.
Excellent customer service and nice looking plants.
I ordered 2 little plants on line at Harddys. I was skeptical at first. The post office sent them to a different address. When I called Chris he apologized and immediately put in an order for new ones at no charge. I eventually got my original order 3 days later but the plants were still in good condition and are now thriving. I immediately emailed Chris to explain what happened and to cancel the new order. Mistakes do happen but every one at Harddys was terrific. I now have 2 plants that I love and will cherish. I am also going to order some to send to my cousin in Boston. I will continue to shop at Harddys as I like and trust them very much.
Awesome healthy plants