Yes! We ship year-round. It is important to note that all succulent varieties are not available year around. Some go dormant during the winter time, and some during the summer.

 Succulents will survive the trek to freezing areas with the purchase of a 72 hour heat pack. Add it to your orders and try to be home when it arrives. Hardy succulents will ship fine all winter long. Soft succulents (what we primarily carry at this moment) will need heat packs.  

Of course! Our nursery has been shipping for years, and rarely do they ever get complaints about the condition of their plants. If anything, customers love the selection, quality, colors and fast shipping. Orders will usually be in transit for 1-3 days. Be aware of flooding, hurricanes, blizzards as these may delay shipping. We may hold the order from shipment to ensure the safety of the plants.  

We process orders and get them ready for shipping within 1-4 business days. Shipments will usually go out Mon - Thurs. Most orders are delivered by Thurs - Sat of the same week they are shipped. If you have a special shipping request, please email us help@harddy.com.

Please send us photos of the damaged plants immediately. We need to identify what went wrong. But rest assured, we will do everything possible to make sure you're happy with your order. We can always refund or replace any damaged plants.

USPS tracking will occasionally not provide you with the most current tracking information. It is possible your order has already shipped and in transit to you, but when you track the order it will show as not shipped yet. Please wait a day, or contact us anytime if you have any concerns. We will always ship your order as soon as we can.  

Absolutely! In the notes section at checkout, add what day you would like your order to SHIP. We ship USPS Priority Mail from Southern California. It typically takes ~1-4 days to arrive once it ships. Most customers pick a Monday or Tuesday to ship out their scheduled orders. You can also email us at events@harddy.com with your requested ship date.

The nursery manager selects the plants and will be hand-chosen based on quality, variety, texture and colors. We will do our best to accommodate special requests, but cannot guarantee availability. You can write your request in the comments during checkout, or email us at help@harddy.com with your special request. 

The harder or longer a particular succulent takes to grow, the more it will cost. Succulents that are fast growing, and produce offsets faster are usually lower in cost. We will always provide you with the best succulents at the best price.

In most cases, you want to plant the succulents into the container with partial soil first and then fill it in afterwards. This will ensure that your new succulent is settled at it's proper depth before being surrounded by soil.

If you're planting directly into the ground, whether it's a container garden or not, you can create a small hole with a trowel or other digging utensil and place the succulent in the hole and then fill the remaining space with soil. It's important to water your new plants well & make sure they are completely settled in after transplanting or you can cause a fungal disease called Root Rot, which is fatal if not dealt with properly.

The simple answer is to always check the soil first. If the soil is moist, no water is required. When the soil is completely dry, it's time to water. The rate for how often you need to water will depend on your specific enviroment, but it can be as long as once per month. Pay close attention at first until you get a good feel for what your schedule should be.

You certainly shouldn't "need" to fertilize your succulents. But, most garden centers and nurseries will carry fertilizer for succulents. If you have a hard time finding it, your local nursery will have what you're looking for or can order it from the distributor in your area.