I was a little nervous about having succulents shipped across the country in February, but I trusted that the heat pack would be enough, and wow! These guys arrived in better condition than I expected; they didn't even lose vibrancy from being in a dark box. I ordered several varieties of succulents, but the haworthia are especially impressive. They're perky, no dead leaves, and the root systems are really well established. They're even a bit bigger than I expected, which was very welcome. Wish I'd ordered more!