Everything ordered came very fast and in amazingly robust and healthy condition. Not so much as a leaf out of place. You get exactly what you see in the photos. Definitely will be ordering again! Thank you!
Ordering succulents online is always a hit or miss, you never know what you're going to get. But it's a learning experience and it helps to note on the side what you want. The staff at Harddy, especially Kelley, provides excellent customer service. She's very prompt to meeting your needs and making sure you're happy with your purchase. And the fulfillment people are pretty amazing...you can tell that they take really good care of packaging each plant in the little boxes and they try their best to fulfill your request. However, the plants are not always guaranteed to arrive safely, no matter how well the packaging is, so just be aware that a few, especially the cactus ones, will get dirt all over and will require some time to groom.
The customer service that Kelley provided was above and beyond! The shipping took twice as long as it should have which was out of her hands. But the succulents suffered! Kelley didn’t hesitate to send me another shipment of what I ordered and apologized for all the trouble. I’m very impressed and happy with Harddy and my succulents! They’re beautiful!
I had no idea what to expect. I had never purchased plants via the mail before. The prices were so excellent that I decided to take a chance.
I was so tickled to find my little succulents in the best condition. They had made the trip unscathed. They were packed by someone very proud of their product!!
The plants looked good when I opened them. I gave them a wee drink. I could hardly believe my eyes when over the next 2 days, they actually got more colorful! The little leaves opened up and they looked like different plants altogether! I was thrilled and really impressed.
Once I get this group planted in new pots I will be back for more! And I will be referring anyone looking for the best succulents to you guys!!
Thanks so much!!
The plants arrived promptly and really well packaged and good quality