I ordered a few things from Harddy's for the first time. The ordering process was easy and I received email updates about my order shipping so I knew exactly when it would arrive. When I got the box, I was extremely pleased with the care that was given to packing each plant...NONE were damaged or broken! Everything was gorgeous and I even got a few surprise pups! I have already recommended Harddy's to people and I will absolutely continue to do so.